We’d Love to Hear From You

Have a question about document privacy, want to suggest a new PII detection pattern, or need technical assistance? Send us a message below.

General Support

Questions about using the tool, reporting false positives, or browser support.

[email protected]
🔒

Privacy & Security

Inquiries regarding our zero-trust client-side architecture and compliance.

[email protected]
💡

Feature Requests

Ideas for new national ID detection rules, UI enhancements, or batch tools.

[email protected]

Send Us a Direct Message

Fill out the form below. We typically respond within 24–48 business hours.

Frequently Asked Questions

Can I report an IBAN or SSN that failed detection?

Yes! Please email us the format pattern (without sharing real confidential data) so we can update our checksum rules.

Is Redact PDF Online available for self-hosting?

Because our tool runs 100% in client-side WebAssembly, your organization can already use it offline without backend servers.